Thank you for shopping at LiveWell Nutrition Centre. We are committed to providing high-quality products and ensuring customer satisfaction. If you are not completely satisfied with your purchase, please review our return and refund policy below.
**1. Eligibility for Returns**
– Products can be returned within 30 days of the purchase date.
– To be eligible for a return, items must be unopened, unused, and in their original packaging.
– Items marked as final sale or clearance cannot be returned.
**2. How to Initiate a Return**
– To initiate a return, please contact our customer service team at [insert contact email] or [insert contact phone number].
– Provide your order number and the reason for the return.
– We will guide you through the return process.
**3. Return Shipping**
– Customers are responsible for return shipping costs unless the return is due to our error (e.g., wrong item, defective product).
– We recommend using a trackable shipping service or purchasing shipping insurance for items over $75.
**4. Refund Process**
– Once your return is received and inspected, we will send you an email notification of the approval or rejection of your refund.
– If approved, your refund will be processed to the original payment method within 5-10 business days.
**5. Exchanges**
– We currently do not offer exchanges. If you would like a different item, please return the unwanted item and place a new order.
**6. Damaged or Defective Items**
– If you receive a damaged or defective product, please contact us within 7 days of receipt to arrange a replacement or refund.
**7. Contact Us**
For any questions or concerns regarding returns or refunds, please reach out to our customer service team:
– Email: sales@livewellnutrition.in
– Phone: +91 9686460905
– Address: #3, 1/2, Varanasi Main Rd, Opposite Tandoor Grand Family Restaurant, Jinkethimmanahalli, TC Palya, Bengaluru, Karnataka 560036
Thank you for choosing LiveWell Nutrition Centre. Your satisfaction is our priority!